Outset runs interviews. reOS runs research.
Outset helped make AI-moderated interviews mainstream - credit where it's due. reOS gives you the AI moderator and the system around it: your own panel, live sessions, ticket streams, validated analysis, and the loop that turns it all into shipped change.
An interviewer - or an operating system.
If the job is a one-off round of AI interviews, both tools will do it well. The difference is everything before the first question and after the last answer.
The loop, side by side.
Outset goes deep on the interview itself. Here's how the rest of the research workflow compares.
An AI moderator - and a co-pilot.
Some questions are best asked by an AI at two in the morning, two hundred times in parallel. Others deserve a human in the room. Outset gives you the first. reOS doesn't make you choose.
Hand the AI moderator your guide and run the whole study overnight - listening in live on any session, just like in Outset.
Run the session yourself, hosted in the browser, while reOS tracks guide coverage and whispers the follow-up you’d kick yourself for missing.
Versioned consent per participant, collected before the session and honored across every study - AI-run or human-run.
Interviews end. The loop doesn’t.
In a standalone interview tool, a finished study becomes a deck - and the learning stops there. In reOS, it becomes part of a repository that gets smarter: cross-study patterns surface on their own, insights turn into tracked initiatives, and the customers who asked hear back when it ships.
Super Insights connect this study to every study before it - and to the ticket stream running alongside.
Insights become initiatives with their sources attached, synced to Linear and Jira so you can watch them move.
When the change ships, the participants who cared get told - and invited to the follow-up. Response rates thank you.
A price you can read without booking a call.
Outset is sold like enterprise software: a conversation, a contract, an annual figure. reOS is priced like a utility - sign up today, see every rate up front.
Bring your research with you.
Bring your Outset transcripts and recordings into reOS and they become analyzable observations - cited, searchable, and connected to everything your customers say from here on.
Upload sessions from any tool - transcription, speakers, and time-codes are automatic.
Survey exports, review dumps, call logs - CSV or JSON, mapped into analyzable observations.
Point your ticket queue, inbox, and forms at reOS once - new data flows in from then on.