Research that doesn’t end at the report.
reOS is the operating system for customer research - plan studies, run interviews, analyze every channel of feedback, and trace every insight to its source. Then close the loop: ship the change, tell the customer, and measure what happened.
Your research is dying in slide decks.
A study takes weeks across five tools. The findings get presented once. Then: nothing. Nobody tracks whether the fix shipped, nobody tells the customers who asked for it, and the next team re-runs the same study a quarter later because nobody could find the first one.
The only platform that closes the loop.
Research in reOS doesn’t end when the report ships - that’s the halfway point.
Plan
An AI research assistant turns your question into a study plan, sharp research questions, and a moderation guide.
Explore PlanRecruit
Pull participants from your CRM-connected panel, run outreach campaigns, schedule, consent, and pay incentives.
Explore RecruitConduct
Run live interviews with silent observers, moderate at scale with AI, or put a prototype in front of users.
Explore ConductAnalyze
Every interview, ticket, email, and form answer flows through DIVE™ - and every insight is traceable to its source.
Explore AnalyzeAct & close the loop
Insights become tracked initiatives. Ship the change, notify the customers who asked, and invite them into the follow-up study.
Explore ActHuman-led AI analysis.
“The AI said so” is not a research method. You lead the AI, and every claim it surfaces carries its evidence - down to the exact second it was said. No black-box AI, ever.
Raw data becomes structured observations.
Sharpened, deduplicated, tightened.
Every claim checked against its source.
Context added from your other research.
Decode, Improve, Validate, Enrich - four stages that each check the last, so hallucinations don’t stand a chance.
Choose the AI models you trust, build your own analysis templates and flows. Or use ours - benchmarked continuously, defaulting to the current best.
Nothing is just stated. Click any insight and land on the exact second of the interview, the exact line of the ticket.
Trials stall in week two when the data import fails silently.
Users believe the import succeeded, see an empty dashboard days later, and churn before contacting support.
If a customer said it, it can flow in.
Interviews are one source. Connect support apps, forward emails, collect forms, upload recordings and transcripts, import datasets of any size - reOS transcribes and structures all of it automatically.
Stop duct-taping five tools together.
Recruiting, scheduling, interviewing, testing, transcription, analysis, repository, reporting - reOS replaces the stack, and connects to everything it doesn’t.
Your research compounds.
Most tools store studies. reOS connects them. Super Insights surface patterns across every project you’ve ever run - automatically, as you work - so your third study is smarter than your first.
Silent failures during setup are the leading driver of early churn - across 3 studies and 2 channels.
Built for teams that take research seriously.
Research involves your customers’ most sensitive words - we treat it that way.
Independently audited security controls.
Certified information-security management.
Certified AI governance.
Compliant handling of your participants’ data, end to end.
Pay for the research you run.
One subscription hosts your data and your team - with a fixed usage allowance included. Beyond that, everything is metered transparently: interviews by the minute, analysis by the AI token.
Hosting, your team, panel & campaigns - with a fixed monthly usage allowance included.
Interviews by the minute, AI analysis by the token, reports by the run - every charge metered and itemized, so you always know where your spend went.
A higher subscription unlocks white-label domains, optional PII redaction, SSO, and dedicated support.
Research is bursty. Tools that charge twelve flat months for three months of actual research are charging you for the off-season.